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Presiding Member's Report

The Electrical Workers Registration Board has pleasure in presenting its seventh Annual Report.

This year has seen significant progress through which many of the Board’s initiatives and long-term strategies have moved much closer to fruition. It has always been the objective of the Board to become more independent of the Ministry of Commerce while at the same time ensuring greater input from industry into the policies of the Board. The past year has been one of steady migration toward that goal. As the year came to a close, a number of reviews and other management activities within the Ministry saw an increasing convergence by all parties toward that objective.

Review of the OSH, Gas and Electricity Acts

Although the Board’s review of the Electricity Act was completed and forwarded to Hon Max Bradford, the then Minister of Energy, in October 1976, the Minister subsequently commissioned a broader review of the workplace safety regime. The final report from this review has been strongly endorsed by the Board.

The proposed approach contained in the report is based on regulating according to risk and recommends that changes are made to:

  • Clarify that the HSE Act is the primary legislation governing safety when electrical and gas work is being carried out, and align other legislation and allocate resources in line with that principle.
  • Clarify and make explicit, accountabilities for electrical and gas safety in legislation.
  • Remove much of the prescriptiveness of worker licensing so that those organisations with alternative means of delivering safety are not required to use only licensed workers.
  • Ensure that aspects of safety not able to be dealt with effectively under the HSE Act are handled in a way that is consistent with the HSE Act.
  • Improve the complaints and audit processes, and the accountability of the licensing Boards.
  • Increase maximum penalties and broaden the scope and range of penalties and remedies available in the legislation.
  • Make the Board (which currently operates as a unit of the Ministry of Commerce) an independent self-funding statutory body accountable to the relevant Minister for its performance.

Enhanced Communications Strategy

The Board will begin a new communications and publicity programme with key features being the introduction of a web site (ewrb.govt.nz), the development of a more distinctive brand image and a high profile billboard and magazine advertising campaign commencing in July 1999. This campaign will target women, who are often the key decision makers in the purchase of electrical or electronic repair services for the home. All classes of licence will be distinctively coloured in blue and yellow as an aid to consumer identification and recognition. The Board’s logo was re-designed to emphasise safety and competency. The logo has been introduced on Board stationery and products, including practising licences.

Electrical Worker Competency

The Board’s risk management audit programme has now been implemented with pilot operations completed in Auckland and Christchurch in late 1998 and early 1999. The results of these pilot operations were subsequently publicised in ElectroLink magazine and the Board has noted an increasing trend toward voluntary compliance among those anticipating that they may be next in line for an audit. The results of the pilot operation fully validated the risk management based approach to audit as adopted by the Board and the programme will be progressively implemented throughout the country.

Audit attention is strongly focused on electrical workers who do not hold a current practising licence or are not using certificates of compliance or electrical safety certificates. When this phase has been completed the net will be cast wider to bring under audit scrutiny, worker groups not readily identifiable by routine measures. This will inevitably involve a greater level of personal contact between auditors and registered workers.

Safety Refresher Courses

The refresher courses for practising licence renewal have been subject to criticism for quite some time due to lack of relevance in some instances and lack of consistency in others. To address these and other related problems the Board commissioned the preparation of a comprehensive set of guidelines for refresher courses. These are now being condensed into a compact document offering clear guidelines for the conduct of safety refresher courses. This document will consist of a primary section containing generic safety matters applicable to all classes of electrical worker. The remainder will be broken down into sections addressing the specific needs of individual classes such as electrical service technicians. Using these guidelines, service providers will be able to deliver refresher training more relevant to the working environment of the individuals attending the course.

Complaints and Discipline

The Board continues to come under criticism from industry over the time taken for the disciplinary process to reach a conclusion. The majority of the time taken is in the Complaints Assessment (CAC) stages. These are investigative by nature and it is difficult to shorten the time scale by any significant amount due to the constraints imposed by the legal process. The Ministry has applied further resources to this aspect of the process and significant improvements have been achieved.

The Board cannot hold a hearing until the CAC process has produced a recommendation, however once this report is received the Board moves swiftly to hear the case. A number of special disciplinary-only meetings have been held throughout the country over the past year and as a result the Board has been able to hear 81 cases which is 57 more than the previous year.

Further enhancement of the Board’s disciplinary procedures manual in conjunction with Standing Orders has meant most hearings can be completed within a shortened timeframe without compromising the rights of the respondent or denying them adequate time to speak in their own defence. The Board has worked hard to ensure that the process is as user friendly as possible.

Imposition of Higher Fines and Costs

The Board is acutely aware that many of its activities and services contain a substantial "Public Good" element and that it is inappropriate for the industry to fund aspects of the regime for which the public is the major beneficiary. While it is the Board’s view that public good activities should be funded by the public purse, this is not currently the case and to that end there have been substantial increases in the levels of fines being imposed when workers are found guilty of disciplinary offences. In particular, the Board is imposing significantly higher levels of costs as it considers that the industry should not be obliged to bear the full costs of the disciplinary process. Electrical workers who fail to meet their obligations under the Act are expected to make a substantial financial contribution to the costs of the disciplinary process set up to address their non-compliance.

Board Membership

The year has seen a further change in the membership of the Board with Dame Elizabeth Hanan retiring in December 1998 after six years of service. Dame Elizabeth was a lay member of the Board and made an outstanding contribution in the early years of its existence when it sailed essentially uncharted waters. During her five years in the chair she ensured that the Board’s profile within the Ministry was always maintained. Following her retirement, the Board invited Dame Elizabeth to attend their March 1999 meeting in Dunedin at which a presentation was made of a silver salver to commemorate her service to the Board and the electrical industry.

The new member of the Board is Belinda Greer. Belinda is a lawyer and, amongst other demanding responsibilities, works with the law firm Bell Gully in Wellington. Belinda has extensive legal knowledge and experience which is proving to be of great assistance to the Board in many areas of its activities; especially those relating to privacy legislation and the ever increasing technicalities of the disciplinary hearing process.

Finally, the Board wishes to record its appreciation to the staff members of the Energy Inspection Group of the Ministry of Commerce for the services provided to the Board through our Service Level Agreement. The Board also expresses its sincere appreciation for the dedicated and professional service it receives from the Registrar, Mr John Sickels and from the Board’s secretary, Mrs Janine Anderson.

John Churchill

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