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Registrar's Review

Administration

During the year:

  • The independent review of the Board’s administrative and operation systems was adopted and is expected to be implemented in the 2000/2001 financial year.
  • The Board delegated to the Registrar responsibility for preparing, signing and serving of notices to people who are the subject of a disciplinary hearing.
  • The Service Level Agreement was renewed between the Board and the Ministry.

Communications

Electrical Worker Communications

The Board’s communication strategy will focus on providing the Board with a distinctive brand and image which includes the new “Safety • Competency” logo and changing the colour of all practising licences to blue and yellow.

ElectroLink Magazine continued to be the Board’s primary communication channel for the circulation of information to electrical workers and will continue to be for the next 3 years.

Again this year, the Board participated in a number of industry shows:

  • ECANZ - national and regional shows and annual conference.
  • The Appliance and Electronic Industry Association conference and trade show.
  • Public Services Expo - Auckland.
  • International Science Festival - Dunedin.
  • Electritech ‘99 - Auckland.

Public Relations and Advertising

The Electrical Safety Week campaign was conducted in June/July 1998 and included the television advertising campaign “Don’t get your wires crossed” plus editorial coverage in 47 community newspapers.

The Board’s future promotion and publicity will be implemented through a 3-year communication strategy being developed for the Board by a public relations company. This company was appointed after an extensive public tendering and selection process.

An advertising campaign commencing in July 1999 will promote the need to use only electrical workers who hold a current practising licence. The campaign will involve billboard advertising and extensive advertising in selected magazines.

Internet Access

The Board has established an internet website at www.ewrb.govt.nz. This site includes a Board profile, profiles of individual Board Members and all publicity material released over the past months. It will ultimately include documents such as the Policy and Procedure Manual for the Recognition of Overseas Qualifications and Experience and supervision guidelines.

Disciplinary Hearings

During the year, the Registrar received 115 Complaints Assessment Committee reports, 65 of which recommended that the Board conduct a disciplinary hearing and 50 which recommended that no further action be taken. The Board conducted 81 hearings which comprised the 65 disciplinary hearings, 9 adjourned hearings and 7 hearings to consider interim suspensions. The 65 disciplinary hearings involved 59 electricians, 3 electrical inspectors and 3 line mechanics. Disciplinary action was taken against 35 electricians and 1 electrical inspector.

There were 57 new complaints received during the year. 84 Complaints Assessment Committee meetings were conducted and there were 8 complaints yet to be finalised. Since the inception of the disciplinary hearing regime in 1994, 286 complaints have been received of which 278 have been completed.

The Ministry of Commerce conducted a review of the operation of Complaints Assessment Committees. The Board had expressed concerns about the operation of the Committees, particularly with the time taken to complete this part of the disciplinary process. The Board was extensively involved in the review and was generally satisfied with the initial changes instigated as a result of the outcomes. An additional discussion paper was presented to the Ministry that outlines further changes that could be made to the Complaints Assessment Committee process to allow speedier resolution. This paper is the subject of on-going discussions with the Ministry and resolution is expected this year.

Industry Training Organisations

The relationship between the Board and various Industry Training Organisations continues to develop. The electrician registration Memorandum of Understanding (MOU) with the Electrotechnology Industry Training Organisation (ETITO) was updated and redrafted and a new MOU regarding electrical service technician registration was drafted. Both Memoranda are expected to be implemented before the New Year. The MOU with the Electricity Supply Industry Training Organisation (ESITO) regarding line mechanic registration was signed. It is expected that agreement on the line mechanic unit standards will be reached in the New Year.

The Board is supporting a joint project between the ETITO, ESITO and the New Zealand Engineering, Food and Manufacturing Industry Training Organisation to develop a common unit standard training package incorporating electrical service technician registration. It is intended that the training package will include a common core that supports specialised streams relevant to the training of each Industry Training Organisation.

The Board is not directly involved in the development of the unit standards, but is liaising closely with the organisations concerned, to ensure appropriate registration requirements are included. The Board is very appreciative of the assistance, advice and co-operation received from the Industry Training Organisations, their Chief Executives and staff.

Policy Development and Reviews

Legislative Environment

The “Review of the Safety Regime for Electricity and Gas Work” being conducted jointly by the Ministry of Commerce and the Occupational Safety and Health Service of the Department of Labour is continuing. The Board has participated in a number of industry fora regarding the review and has also had discussions with officials managing the review. It is expected that the paper containing the proposed changes will be presented to Cabinet towards the end of 1999.

One of the major changes likely to be recommended is that the Board become a “stand-alone” entity with no formal links to the Ministry. However, while this change may be foreshadowed in the paper to the Cabinet, legislative changes required to allow this will take some time.

A Statutes Amendment Bill has been drafted and will be introduced into the House in the 2000 sitting year. The Bill proposes that the Registrar be able to reject frivolous or vexatious complaints, and a complaint can be processed against a person who has had his/her registration suspended. The Board withdrew the proposal regarding the granting of statutory powers of entry to conduct audits.

Review of Fees and Charges

In August 1998, a discussion paper was circulated to industry regarding proposed changes to the Board’s fees and charges. The paper was also circulated through the August/September 1998 issue of ElectroLink magazine. The proposal to alter the fees and charges arose as a result of an independent analysis of the functions carried out by the Ministry on behalf of the Board. This analysis was extended to cover the fees and charges detailed in schedule 9 to the Electricity Regulations 1997. These fees and charges have not changed since 1990.

The paper proposed a fee structure that removed crosssubsidisation wherever possible, and ensured individual fees and charges reflected the actual cost of providing services. The removal of cross-subsidisation would mean that some fees and charges, particularly registration application fees, will increase. Ensuring the fees and charges reflect the cost of the service provided, means for example, that practising licence fees would be the same for all classes of registration, reflecting the fact that auditing now occurs across all classes.

In addition, the fee structure proposed that Certificate of Compliance charges would be rationalised to $6 for both domestic and commercial/industrial certificates with the 6-monthly commercial/industrial certificates reducing to $50. The rationale for this move is that the significance of Certificates of Compliance within the auditing process has reduced substantially, therefore it was inappropriate to continue with the price differential. The flat charge is also more reflective of the administration costs involved.

At the time of writing, practising licence fees had been adjusted (each licence will cost $92) for the next financial year. The Board has the statutory authority to vary these fees. Changes to all other fees and charges must be by amendment to the Electricity Regulations 1997. It is considered unlikely that the new fees and charges structure will be approved before December, although it is hoped to gain approval for the rationalising of Certificate of Compliance charges prior to this.

Review of the Practising Licence Regulations

In the May/July 1998 issue of ElectroLink magazine, industry was invited to comment on the practising licence regulations and suggest any changes that should be made. This review has been deferred until the outcome of the review of the safety regime conducted by the Ministry and OSH is completed.

Review of Energy Inspection Group

To ensure on-going efficiency, a review group is carrying out a project within the Ministry to define the role and structure the Energy Inspection Group (EIG), of which the EWRB Operations Group forms part.

The Board has had numerous discussions with the review team and has given approval, in principle, to an indicative structure that splits EIG into a licensing group and an energy safety and quality group. The Board functions would be within the licensing group.

Auditing Programme

A risk-based auditing programme was implemented during the year. The main emphasis in the risk-based approach is to ensure compliance by those audited. Where workers are found to be non-compliant, all effort is made to advise them what is required and to assist them to become compliant.

The pilot audits targeted a selection of electrical workers that the programme deems “high risk”.

Supervision

In February a policy on supervision was adopted in principle. The main objective of the policy is to provide guidance on how to apply supervision, as defined in the Electricity Act 1992, in a practical environment and by ensuring the guidelines reflect current industry practice. The Board considers it important that any guidelines issued reflect supervision practices used across the whole of the electrical industry and are undertaking a consultation process with the industry. A formal policy is expected to be completed toward the end of 1999.

Electrical Service Technician Registration

Changes to the structure of this registration class will be implemented from 1 January 2000. From that date, electrical service technician registration with a 230 volt limitation (EST “A”) will cease to be a prerequisite to the electrical service technician registration with a 460 volt limitation (EST “B”).

The rationale behind this change stems from the development of unit standards for electrical service technicians currently being developed jointly by three Industry Training Organisations.

From 1 January 2000, people will be able to choose which course is appropriate to their personal circumstances. It must be noted that a person who only has experience relating to an EST “A” registration can complete the EST “B” course, examination and practical assessment requirements and gain an EST “A” registration. There will also be an 18-month transitional period to allow those people undertaking training or who hold and EST “A” registration, access to EST “B” courses, examinations and practical assessments as they are presently structured.

Electrical Safety Certificates

The Electrical Safety Certificate scheme, introduced in 1997 to complement the Certificate of Compliance regime, has met with favourable reaction from industry, particularly those employing electrical service technicians. Use of certificates is expected to increase significantly next year once the July 1999 publicity campaign takes effect. This scheme will be reviewed in the coming year, which could result in a fee being charged for the certificates to cover printing and distribution costs.

The certificates are available only to those people who hold a current practising licence. While their use is voluntary, they are increasing in importance as they become more recognisable by the public. Certificates also form part of the audit process in the same manner as Certificates of Compliance. Electrical workers who use Electrical Safety Certificates (and continue to hold a current practising licence) are considered “low risk” and their only contact with the audit system will be through sample audits.

The Certificates can be used to certify any electrical work, other than that required to be certified on a Certificate of Compliance.

There were 3,096 books of certificates issued during the year. 5,491 books were sent to those people who applied for an electrical service technician practising licence in the 1998/99 year. A book comprises 50 Certificates.

YK2 Readiness

The EWRB Operations Group and Information and Services Unit are jointly preparing a Business Continuity Plan (BCP) for preparedness in the event of failure of critical functions. The plan will cover building services, telecommunications; database access; computer records; banking services and computer services. The plan will require the two sections to be familiar with the building services, computer services and financial system components of the Ministry-wide Business Continuity Plan by 30 November 1999.

It is proposed that plans for the other functions be in place and tested by 30 November 1999. This will include alternative telecommunication arrangements; alternative manual processes documented and tested; and essential information determined and electronic and hard copy back-ups for the manual processes produced. By 10 December 1999 key personnel will be identified and fully briefed on the BCP requirements in time for the New Year.

John Sickels

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