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Presiding Member's Report

The Electrical Workers Registration Board has pleasure in presenting its 9th annual report.

Board Membership

This year, to a large degree, you have been served by a new Board membership. It has become obvious that these new Board members each have their own particular forte with respect to our industry.

Tim Elms has shown his continued interest in and dedication to the training aspect of the many apprentices and trainees in our industry. His knowledge of both apprentice and unit standard systems coupled with his "back to basics" approach to electrical contracting has proved invaluable.

The total involvement of Dennis Amiss in the Appliance Service sector of the industry is illustrated by his constant vigilance regarding the interests of the very large proportion of Registered Service Technicians in our industry (who now represent 33% of all electrical registrations).

Brian Velvin, registered electrician and inspector, maintains his concerns for the regulatory functions of the Board. As another active electrical contractor he brings to the Board an understanding of the difficulties and idiosyncrasies faced by many electricians, electrical inspectors and electrical contractors.

Recent Board appointee Tom Leong is well known and highly respected in our industry. His many years of service in the supply sector bring to the Board a wealth of knowledge and invaluable experience in that regard. This is coupled with his vast knowledge of the Electricity Act, the Regulations, Codes of Practice and New Zealand Standards.

Another recent appointee, Deborah Rundle, has brought to the Board considerable experience in dispute resolution, group facilitation and consumer issues. It is important to remember the role of our lay members on the Board and the balance they bring, particularly with respect to the concerns of the general public.

The continuity brought about by the second term lay member and Deputy Presiding Member, Barrie Mason, has proved invaluable to this current Board. Barrie is serving his fourth year on the Board and has helped maintain the stability needed with a changing Board membership. His background as CEO and director of a number of companies, has been a major asset.

Lay member Belinda Greer recently completed her three year term on the Board. Belinda made a major contribution during this time, particularly in the legal field, and the Board has benefited greatly as a result. The Board wishes to express its appreciation of her considerable contribution to its function.

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Complaints and Discipline

Unfortunately, while the time taken to hear disciplinary complaints has been dramatically reduced, the number of complaints heard by the Board during the year has not reduced but has in fact increased. This has been brought about by increased public awareness of poor work standards, which has also been highlighted by the Target television programme.

The sad fact is that the complaints heard by the Board represent less than 0.18% of total registered electrical workers but involves the Board and the Ministry in massive costs, and takes in excess of 50% of the Board's time. To make matters worse, 90% of the complaints are about electricians and over 70% of those complaints are identical; failure to test and furnish a Certificate of Compliance or practising without a current practising licence.

There seems to be a misunderstanding amongst some electricians that only work requiring inspection requires a Certificate of Compliance. It is a fact that virtually all prescribed electrical work requires certification. The Certificate of Compliance is the medium of the self-certification system that gives the public the assurance that a competent, registered and licensed worker has completed the electrical work.

The Board has moved to tighten up the regulations concerning the furnishing of Certificates of Compliance by reducing the time allowed for furnishing a return to 20 working days.

Too many complaints heard by the Board are as a result of a commercially generated complaint. If you feel that your position is in danger of being impugned, use the Board's 0800 free phone and seek advice.

The Board has recently sent a clear message via ELECTRON that it is taking a much stronger stance toward offenders, endorsing the industry view that it should not have to bear the high cost of the disciplinary process.

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Supervision

During the year the Board heard a number of disciplinary cases which involved registered workers and the supervision of trainees. The Board considers such cases to be of a very serious nature especially when most of the incidents cited have resulted in electric shock, burns, or even death for the trainee. It is evident that some employers and registered workers lack an understanding of the responsibility of their role with respect to supervision.

There are detailed guidelines available from the Board, which clearly outline the responsibility of a "Supervisor of Electrical Work". The document explains the responsibility and takes into consideration the Occupational Safety and Health Act, the Electricity Act and the Electricity Regulations. The EWLG document, "Guidelines for the Supervision of Electrical Work" is available from the Board via the free phone at no cost.

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Refresher Courses

There is growing evidence that the quality and format of some refresher courses being offered by some service providers fail to reach a standard acceptable to the Board. This is shown in many of the disciplinary complaints heard by the Board where basic fundamental prerequisites such as testing, both for electricians and service technicians, are not being considered.

Industry criticism of the refresher courses has included the suggestion that they be held annually rather than biennually as at present. Accordingly the Board has recently prepared a document that prescribes the minimum standard for refresher courses and I suggest that course providers take notice that the Board is dissatisfied with the quality of some courses.

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Practising Licences

Many procedures have been improved during the year to assist with the process of renewing the annual practising licence. This includes a new bar coded renewal form together with dedicated telephone services for relicencing questions and for the first time ever online relicencing. You can now relicence online by following the link to Online Services, the EW Register and Practising Licence application.

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Information Dissemination

This year has seen a major change in the method the Board has taken for dissemination of information with both the expansion of online information services and the introduction of the publication ELECTRON.

The feedback has been very positive with the "frequently asked questions" and the "technical corner" in ELECTRON proving particularly popular. Many of the questions fielded by Kay Lyons on the Board free phone are of interest to all electrical workers and those of particular interest are published in ELECTRON.

The change in the information dissemination process has meant funding is available to develop additional direct communication with licensed workers.

While you are currently receiving information such as new codes of practice and standards at no cost, in the forthcoming year you will receive considerably more information in the form of AS/NZS 3000:2000 and associated documents, once Government has mandated these documents.

The Board bookshop is proving to be very popular and a wealth of information is available from it, including all Board publications and Certificates of Compliance.

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Audit Policy

The Board is beginning to introduce its zero risk based audit policy. This policy applies to those registered workers who possess a current practising licence and regularly use Certificates of Compliance. The Board has established from a very substantial audit study that these workers present the least risk in our industry.

Accordingly the Board has recently entered into a Memorandum of Understanding with one of the larger industry associations to become part of the zero risk based audit group. Negotiations are ongoing with other similar low risk groups. While this might be seen as a change of direction by some, the Board has in no way relinquished its statutory obligation to continue with the audit of electrical workers.

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Appreciation

The Board again wishes to acknowledge the excellent work of the staff of the Electrical Workers Licensing Group, the Ministry of Economic Development's, service unit for the Board.

Lastly, the Board expresses its sincere appreciation for the professional and quality service that it continues to receive from the Registrar, Mr John Sickels and the Board Secretary Mrs Janine Anderson.

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