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5. 2003 Board
Telephone Audit Report
Recently a phone audit was carried out on behalf of the Board
on all electrical workers recorded on the BoardÕs databases as
not having a 2002-2003 practising licence. The following is a
summary of the audit results:
43.5% of electrical workers audited could not be contacted by
phone. A letter will be sent to these electrical workers
requesting the same information as the phone audit. If no reply
is received from these electrical workers they will be placed on
the high risk level for audit purposes. This is in keeping with
the Board's stronger stance towards registered electrical workers
who practice without a current practising licence.
19.1% of those audited were sent practising licence
application forms and these were processed for the 2002-2003 year
as they were returned.
The very small number of electrical workers that refused to
co-operate will receive a followup interview.
In fairness to the majority of electrical workers who support
the practising licence regime, the Board has indicated that
little latitude will be given to those who fail to re-licence and
continue to practice.
The Board would like to thank all those people who
participated, particularly those that provided valuable feedback
and comments. This will help provide a more efficient and
effective service in the future.
The following table provides a breakdown of the audit.
Breakdown of call outcomes
Result Number %
Uncontactable 2645 43.5%
Not in Industry 1294 21.3%
Sent PL Pack 1159 19.0%
Retired/Deceased 397 6.5%
Overseas 185 3.0%
Employers Licence 93 1.5%
PL Issued/Paid 210 3.5%
Refusal to cooperate 101 1.7%
Total 6084
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