  
6. Certificates of ComplianceThe Board continues to receive complaints concerning people who have failed to issue certificates of compliance for work, that has been carried out. There are a number of reasons why such complaints are made however monetary disputes rate highly in the motivating factors. The Board would like to remind all people who are required to issue certificates of compliance that while monetary factors in any complaint may be grounds for mitigation they do not negate the need to issue the documents. Regulatory requirements for certification changed at the start of this year and the Board emphasises the need for workers to be familiar with the changes in regulations 39 to 42. A certificate must now be provided to the owner/occupier within 20 working days after it has been issued. Certificates are issued at the completion of a job or when the worker can no longer complete the job (e.g. due to lock out, termination of contract or employment). The Board considers that certificates of compliance form an integral part of the public assurance system that electrical work carried out satisfies the regulatory requirements.
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