Complaints

In this section

• Complaint process

  If your complaint is about a registered or authorised electrical worker, your complaint will be investigated by an Investigator.

• Making a complaint

  The Electrical Workers Registration Board deals with complaints relating to prescribed electrical work that has been carried out.

• Past complaint decisions

  Summaries of past complaint decisions by the Board.

• If you have a complaint made against you

  If you are a registered electrical worker and someone complains about your conduct or work, you will be notified in writing of the complaint, and given an opportunity to respond.

• Board hearings

  A disciplinary hearing will be held by the Board to determine if an offence has occurred. If it has the Board will decide what action to take.

• Resolving problems

  The first thing to do if you have a problem with electrical work is to discuss it with the electrical worker or company who did the job.

• Disciplinary hearings and prosecutions

  Summaries of recent disciplinary hearings and prosecutions considered by the Board.

• Report a Cowboy

  There is a simpler way to initiate a complaint with EWRB. The Report a Cowboy App allows you to report non-compliant work directly to our Investigations team using your smartphone.