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Portal queries

How do I access the EW Portal if I’m already a registered user?

If you have already successfully registered with the new EW Portal, then you should have received an email invitation from us.

To access your account, please follow the steps below:

  1. Open the email and select the ‘Redeem Portal Invitation’ link. This will take you to a ‘Redeem invitation’ page. The redemption code from the invitation email should copy automatically into the invitation code box. If it doesn’t copy, please copy and paste the link provided in the email invitation.
  1. Select the ‘Register’ This will open the ‘Welcome’ page of the EW Portal and allow you to log in using your preferred login method: RealMe, Microsoft or Google. If you do not have a RealMe, Microsoft or Google account, you will need to create a new account by selecting ‘Create account’ after you have selected your preferred login method.

If you have not received the email invitation, you can have this sent to your email address on our record by following the steps below:

  1. Click the ‘Login’ button at the top of this webpage. This will take you to the Login page.
  1. From the Login page, select the ‘Request invite’ button. This will take you to the Request access to the portal’ page.
  1. Fill out the Request access to the portal’ form. Your practitioner ID is your EW number.

    Note: You must include the “EW” prefix in front of the numbers when entering your practitioner ID. For example, “EW99999”. If you do not know your EW number, you can search your details on the EWRB public register to find it.

    EWRB public register
  1. Enter your email address in the ‘Primary Email Address’ field.

    Note: If you do not use the email address that is recorded on your profile in our record, you will not receive the invitation.

When completing the Request access to the portal form, you will need to enter the same details we have for you on our record. This means that you will need to make sure the email address you want to receive the invite to, matches the email address we have in our record for you. If these details don’t match, our system will not recognise you, and we will need to manually send you an invitation code. 

  1. Enter the code from the image, and select the ‘Submit’ This will send an invitation email to the email address we have for you on our record. If you do not receive your invitation code by email within 5-10 minutes, please contact us to request one.
  1. Open the email and select the ‘Redeem Portal Invitation’ link. This will take you to a ‘Redeem invitation’ page. The redemption code from the invitation email should copy automatically into the invitation code box. If it doesn’t copy, please copy and paste the link provided in the email invitation.
  1. Select the ‘Register’ This will open the ‘Welcome page of the EW Portal and allow you to log in using your preferred login method: RealMe, Microsoft or Google. If you do not have a Realme, Microsoft or Google account, you will need to create a new account by selecting ‘Create account’ once you have selected your preferred login method.

We are sending out invitation emails in batches, so if you have not received yours yet, you will very soon.

If you require your invitation code urgently, please contact us.

How do I access the EW Portal if I’m a new user?

  1. Click the ‘Register’ button at the top of this webpage.
  1. Fill out the ‘Request an Electrical Worker account’ form, enter the code from the image, and select the ‘Submit’ button. This will send an invitation email to the email address you have provided to us.
  1. Open the email and select the ‘Redeem Portal Invitation’ link. This will take you to a ‘Redeem invitation’ page. The redemption code from the invitation email should copy automatically into the invitation code box. If it doesn’t copy, please copy and paste the link provided in the email invitation.
  1. Select the ‘Register’ button. This will open the Welcome page of the EW Portal and allow you to log in using your preferred login method: Realme, Microsoft or Google. If you do not have a Realme, Microsoft or Google account, you will need to create a new account by selecting Create account’ after clicking on your preferred login method.

Where can I complete the E-Learning modules and access my Competence Programme history?

The E-Learning modules are now available on our CPD Portal. From this portal, you can also book Competence Programme (CP) courses, view the details of the courses you have completed, and check your CP expiry date.

Visit the CPD Portal

Please note that only practitioners with an active practising licence can access the standards.

If you have an active practising licence and still cannot access the standards, go to your web browser settings, and enable cookies and pop-ups.

I want to update my contact details on my EWRB record. How can I do this?

Please log in to your EW Portal at the top of our website and select Update my profile.

I want to check the status of my application. How can I do this?

Please log in to your EW Portal at the top of our website. You can check the status of your submitted application under Actions, by selecting View application and request history.

I started filling out an application, but haven’t submitted it yet. How do I finalise and submit this?

Please log in to your EW Portal at the top of our website. You can find your draft applications under Actions, by selecting View application and request history. By selecting the blue button next to the application stage, you will be able to finalise and submit the application.

I have already submitted my application, but haven’t made the payment yet. How do I make the payment?

Please log in to your EW Portal at the top of our website. You can find your submitted application(s) under Actions, by selecting View application and request history.

To make the payment for the submitted application, follow these steps:

  1. Select the application you have submitted, then select the Draft application drop-down menu and select Submitted application. This will make a blue button appear.
  1. Select this blue button, then select Complete payment to make the payment online.

Electrical worker queries

I want to become an electrical worker. What do I need to complete to achieve this?

Read through the Training, Qualifications and requirements page on our website. This lists what you need to complete for each registration class.

Training, Qualifications and requirements

My supervisor for my Limited Certificate has changed or I am no longer supervised. What do I need to do?

If your supervisor has changed, please ask your new supervisor to complete the 1.11 Supervision Declaration form so we can update your supervisor on your file. Please submit the form by email. If you are no longer supervised you are required to let us know as soon as possible.

1.11 Supervision Declaration form

I want to upgrade my registration class or hold a dual registration. What do I need to complete?

You can find the information on how to upgrade your registration class and what is required for each class on our Upgrading your registration class page. Most classes require you to hold a Trainee Limited Certificate to complete the required work experience under supervision in order to upgrade.

Upgrading your registration class

Can I get copies of past exams for studying?

Copies of past exams are not available. Due to the nature of ASPEQ on-line exams, we do not consider it wise to use past paper exams for studying. Online exams cannot be downloaded for studying purposes without undermining the integrity of the questions bank used to populate each exam.

Where can I find out what type of prescribed electrical work my Registration class is permitted to carry out?

Please look at the Limits of work page. If you are still unsure we advise that you speak to an Electrical Inspector in the first instance.

Limits of work

How can I find out if someone is registered/licensed?

You can enter the person's details in the EWRB public register here.

Search the Electrical Worker Register

I have a technical electrical query - where can I go for help?

In the first instance we would advise that you speak to an Electrical Inspector as they are the experts in the industry. You can find an Electrical Inspector in your area by searching on the EWRB public register. You can also search the Electrical Workers Toolbox for answers to your query. If your query is in regards to regulation requirements or interpretation issues of the Electrical (Safety) Regulations 1992 and is still unanswered after trying the above avenues, please contact Energy Safety, part of WorkSafe New Zealand.

EWRB public register

Electrical Workers Toolbox

Electrical Workers Toolbox - Where do I find authoritative answers to my questions

Energy Safety – WorkSafe New Zealand

I completed an apprenticeship/qualifications/work experience but never obtained my registration - can I still use these to become registered?

Please contact us on our 0800 number below or send an enquiry by email. We will need to check your file to see if your exams/qualifications are listed and we will need to assess these to determine if they can be recognised towards EWRB registration depending on their content/age. We will take into consideration any historic work experience that has been completed. We will assess this on a case by case basis and if we accept your historic work experience, you may be required to complete further work experience under supervision while holding a Trainee Limited Certificate to ensure you have current competency before being able to obtain EWRB registration.

Service centres

Contact us by phone

You can call us for free if you’re in New Zealand. We're open from 9:00am - 5:00pm, Monday to Friday. We’re not open on public holidays.

Freephone (New Zealand): 0800 661 000

From overseas: +64 3 943 4254


Email

If you have a question or need to get hold of us outside of opening hours, email us using the enquiry form:


Postal address

Electrical Workers Registration Board
PO Box 10-156
Wellington 6143
New Zealand


Courier address

Electrical Workers Registration Board
15 Stout Street
Wellington 6011
New Zealand


Media enquiries

Communications Group

media@mbie.govt.nz


Translation Service

If English isn't your first language, we have a free telephone interpreting service available. Interpreters are available for many different languages. Call us after 9.00am, ask for a translator and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.


Video Relay Service

If you are deaf or hearing impaired, after 9.00am we can use the Video Relay Service to provide information.

Visit the NZ Relay website to see how it works(external link)